Privacy Policy

This notice sets out how Mr Fortune, operating under Malta Gaming Authority licence MGA/B2C/445/2017, handles the information you share with us and the choices you have over it.

Information we collect

When you register and play, we gather identity and contact details, verification documents, payment records, and the gameplay history tied to your account.

We also record technical information such as device type, browser, approximate location, and session logs, which help us keep the platform secure and functioning correctly.

Where you contact our team, the messages and any files you send are stored so we can resolve your query and maintain an accurate service record.

How and why we use it

Your data lets us operate your account, process deposits and withdrawals, run fraud and anti-money-laundering checks, and meet the regulatory duties attached to our Maltese licence.

We analyse aggregated, non-identifying trends to improve game selection and site performance. Promotional emails and offers are entirely optional and can be switched off whenever you wish.

Sharing and safeguards

Mr Fortune shares information only with vetted payment processors, verification partners, and regulators when the law or our licence requires it. We do not sell your personal data.

Access is limited to staff who need it, transfers are encrypted, and stored records are protected by technical and organisational measures reviewed on a regular basis.

Retention and your rights

Records are kept only as long as legal, financial, and security obligations demand, after which they are deleted or anonymised in line with our retention schedule.

Depending on where you live, you may request a copy of your data, correct inaccuracies, restrict certain processing, or ask for erasure. We may need to confirm your identity before acting on a request.

This document is a plain-language summary. Your rights and our obligations are ultimately governed by applicable data-protection law and the conditions of our MGA licence.